FAQ

We are an architecture and furniture export-import company based in Bali, working across three connected services: interior & exterior design, custom furniture production, and international sourcing and export. Most clients come to us for one service and end up using two or three, since our design, production, and shipping teams work together on the same project.

Our studio and workshop network is based in Kerobokan, Bali, with sourcing partners across Bali and Java. We work directly with clients on-site in Bali as well as remotely with clients based abroad.

We were established in 2018 and have since completed projects for private villas, hotels, and international clients across Europe, Africa, and beyond.

Yes — most of our clients are based abroad. Whether you own a property in Bali or are furnishing a home, hotel, or shop elsewhere in the world, we manage design and sourcing remotely and handle the entire export process to your destination.

As your buying agent, we act on your behalf to find, negotiate with, and manage local artisans and manufacturers in Bali and Java. Instead of you searching for and vetting suppliers yourself, we handle product selection, pricing, quality control, and logistics, so you deal with one trusted point of contact instead of many separate workshops.

We source across five main categories: furniture, handicrafts, homeware, indoor decoration, and outdoor decoration — including carved and rattan furniture, lighting, textiles, pottery, stone carving, and decorative accessories. If you have a specific product in mind that isn't listed on our site, ask us — our network of artisans covers most craft categories from Bali and Java.

Every product goes through material selection, production oversight, and a finishing check before it leaves the workshop. Because we work with an established network of artisans rather than ad-hoc suppliers, we can inspect goods in person before shipment and address issues before they become your problem.

Yes. Custom furniture production is one of our core services — send us your design, a reference photo, or a rough idea and dimensions, and our design team will develop it with the right artisans and materials for your budget and timeline.

Our design studio covers full architectural and interior planning: layout and decoration concepts, 2D and 3D visualization, furniture and lighting selection, and oversight of production through to installation.

Yes — our "All in One Bali" service covers a property's full interior and exterior design. If you've just acquired a property in Bali, we study your needs and carry out the complete design in the style you want, indoors and out.

Yes. Many of our clients live abroad and manage their entire project remotely with us — from initial concept and 3D renders to furniture production and final installation — with regular updates along the way.

Yes, 2D and 3D planning is part of our standard interior design process, so you can review and approve the layout, furniture, and finishes before anything goes into production.

Our artisans primarily work with teak and coffee wood, rattan, bamboo, natural stone, recycled metal, and woven natural fibers — combining timeless design with materials suited to both residential and commercial spaces.

Both. Private clients furnishing a single villa can order individual or small batches of furniture, while hospitality groups, retailers, and distributors regularly order wholesale quantities. Pricing and lead times are adjusted to your order size.

Yes, our shop and workshop are based in Kerobokan Kelod, Bali, where you can view curated collections of furniture, handicrafts, and décor in person. We also welcome visits by appointment for clients wanting to see materials and finishes before ordering.

We ship worldwide. Our export service is built for international clients, and we regularly handle shipments to Europe, Africa, North America, and beyond, in addition to deliveries within Indonesia.

We manage the full logistics chain — packing, freight booking, customs clearance, and shipping documentation — so you don't need to coordinate with a separate freight forwarder. You're kept informed at each stage until the goods reach their destination.

Timelines depend on the products, quantities, and destination — custom furniture naturally takes longer than in-stock décor, and sea freight to different regions varies in transit time. We provide an estimated production and shipping schedule once your order is confirmed.

We offer secure payment options for both retail and wholesale orders, and every transaction is confirmed with clear documentation. Payment terms are agreed with you before production begins, so there are no surprises along the way.

The fastest way is WhatsApp or email — tell us what you're looking for (design, sourcing, or a specific product) and our team will reply with next steps, usually within one business day.