{"id":33800,"date":"2026-08-26T16:26:20","date_gmt":"2026-08-26T08:26:20","guid":{"rendered":"https:\/\/www.latelierabali.com\/?page_id=33800"},"modified":"2026-08-27T14:24:08","modified_gmt":"2026-08-27T06:24:08","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.latelierabali.com\/fr\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"33800\" class=\"elementor elementor-33800\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18a1486 e-con-full e-flex e-con e-parent\" data-id=\"18a1486\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-516e1b7 e-con-full e-flex e-con e-child\" data-id=\"516e1b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6ab99c6 e-con-full e-flex e-con e-child\" data-id=\"6ab99c6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d303ae2 elementor-widget elementor-widget-html\" data-id=\"d303ae2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"ml5\">\r\n  <span class=\"text-wrapper\">\r\n    <span class=\"letters letters-right\">FAQ<\/span>\r\n    <span class=\"line line2\"><\/span>\r\n  <\/span>\r\n<\/h1>\r\n\r\n<script src=\"https:\/\/cdnjs.cloudflare.com\/ajax\/libs\/animejs\/2.0.2\/anime.min.js\"><\/script>\r\n\r\n<style>\r\n.ml5 {\r\n  position: relative;\r\n  font-weight: 700;\r\n  font-size: 60px;\r\n  text-transform: capitalize;\r\n  color: #ffffff; \r\n}\r\n\r\n.ml5 .text-wrapper {\r\n  position: relative;\r\n  display: inline-block;\r\n  padding-top: 0.1em;\r\n  padding-right: 0.05em;\r\n  padding-bottom: 0.15em;\r\n  line-height: 1em;\r\n}\r\n\r\n.ml5 .letters {\r\n  display: inline-block;\r\n  opacity: 0;\r\n}\r\n\r\n@media (max-width: 767px) {\r\n  .ml5 {\r\n    font-size: 30px;\r\n    text-align: center;\r\n    display: block;\r\n    width: 100%;\r\n  }\r\n}\r\n<\/style>\r\n\r\n<script>\r\nanime.timeline({loop: true})\r\n  .add({\r\n    targets: '.ml5 .line',\r\n    opacity: [0.5,1],\r\n    scaleX: [0, 1],\r\n    easing: \"easeInOutExpo\",\r\n    duration: 700\r\n  }).add({\r\n    targets: '.ml5 .line',\r\n    duration: 600,\r\n    easing: \"easeOutExpo\",\r\n    translateY: (el, i) => (-0.625 + 0.625*2*i) + \"em\"\r\n  }).add({\r\n    targets: '.ml5 .letters-left',\r\n    opacity: [0,1],\r\n    translateX: [\"0.5em\", 0],\r\n    easing: \"easeOutExpo\",\r\n    duration: 600,\r\n    offset: '-=300'\r\n  }).add({\r\n    targets: '.ml5 .letters-right',\r\n    opacity: [0,1],\r\n    translateX: [\"-0.5em\", 0],\r\n    easing: \"easeOutExpo\",\r\n    duration: 600,\r\n    offset: '-=600'\r\n  }).add({\r\n    targets: '.ml5',\r\n    opacity: 0,\r\n    duration: 1000,\r\n    easing: \"easeOutExpo\",\r\n    delay: 10000000\r\n  });\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f2d8459 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"f2d8459\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Welcome to L&#8217;Atelier \u00e0 Bali, your premier partner for exceptional interior design, bespoke architecture, and curated lifestyle collections. Rooted in the heart of Bali, we blend traditional artisanal craftsmanship with contemporary design sensibilities. As a result, every space and piece we create is designed to inspire.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-12b54cf e-con-full e-flex e-con e-parent\" data-id=\"12b54cf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c285c3 elementor-widget elementor-widget-html\" data-id=\"0c285c3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!DOCTYPE html>\r\n<html lang=\"en\">\r\n<head>\r\n<meta charset=\"UTF-8\">\r\n<meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\r\n<title>FAQ \u2014 L'Atelier A Bali<\/title>\r\n<link rel=\"preconnect\" href=\"https:\/\/fonts.googleapis.com\">\r\n<link rel=\"preconnect\" href=\"https:\/\/fonts.gstatic.com\" crossorigin>\r\n<link href=\"https:\/\/fonts.googleapis.com\/css2?family=Montserrat:ital,wght@0,400;0,500;0,600;0,700;0,800;1,500&display=swap\" rel=\"stylesheet\">\r\n<style>\r\n\r\n  .lab-faq, .lab-faq *{\r\n    box-sizing:border-box;\r\n  }\r\n\r\n  .lab-faq{\r\n    --base:#316B83;\r\n    --base-dark:#1F4A5C;\r\n    --base-light:#E7F1F4;\r\n    --accent:#B89B5E;\r\n    --ink:#1C2B31;\r\n    --ink-soft:#51666C;\r\n    --line:#D7E4E8;\r\n    --bg:#FFFFFF;\r\n    --bg-soft:#F4F9FA;\r\n\r\n    display:block;\r\n    width:100%;\r\n    background:var(--bg);\r\n    color:var(--ink);\r\n    font-family:'Montserrat', sans-serif;\r\n    line-height:1.6;\r\n    -webkit-font-smoothing:antialiased;\r\n  }\r\n\r\n  @media (prefers-reduced-motion:reduce){\r\n    .lab-faq, .lab-faq *{transition:none!important;}\r\n  }\r\n\r\n  .lab-faq-h2{\r\n    font-family:'Montserrat', sans-serif;\r\n    font-weight:700;\r\n    margin:0;\r\n    color:var(--ink);\r\n  }\r\n\r\n  .lab-faq-navlink,\r\n  .lab-faq-btn{\r\n      color:inherit;\r\n      \r\n  }\r\n\r\n  \/* ---------- Header ---------- *\/\r\n  .lab-faq-header{\r\n    width:100%;\r\n    background:var(--bg-soft);\r\n    padding:22px 6vw;\r\n    display:flex;\r\n    align-items:center;\r\n    justify-content:space-between;\r\n    border-bottom:1px solid var(--line);\r\n    flex-wrap:wrap;\r\n    gap:12px;\r\n  }\r\n  .lab-faq-brand{\r\n    display:flex;\r\n    align-items:center;\r\n    gap:12px;\r\n  }\r\n  .lab-faq-brand img{height:34px; width:auto;}\r\n  .lab-faq-brand span{\r\n    font-family:'Montserrat', sans-serif;\r\n    font-weight:600;\r\n    font-size:1.05rem;\r\n    letter-spacing:.02em;\r\n    color:var(--base-dark);\r\n  }\r\n  .lab-faq-headernav .lab-faq-navlink{\r\n    text-decoration:none;\r\n    color:var(--ink-soft);\r\n    font-size:.85rem;\r\n    letter-spacing:.06em;\r\n    text-transform:uppercase;\r\n    margin-left:24px;\r\n  }\r\n  .lab-faq-headernav .lab-faq-navlink:hover{\r\n      color:var(--base-dark) !important;}\r\n\r\n  \/* ---------- Hero ---------- *\/\r\n  .lab-faq-hero{\r\n    position:relative;\r\n    width:100%;\r\n    padding:clamp(48px,8vw,88px) 6vw 56px;\r\n    text-align:center;\r\n  }\r\n  .lab-faq-eyebrow{\r\n    display:inline-block;\r\n    font-size:.78rem;\r\n    letter-spacing:.18em;\r\n    text-transform:uppercase;\r\n    color:var(--accent);\r\n    font-weight:600;\r\n    margin-bottom:14px;\r\n  }\r\n  .lab-faq-hero-title{\r\n    font-size:clamp(2.1rem, 4.2vw, 3.1rem);\r\n    line-height:1.15;\r\n  }\r\n  .lab-faq-hero-title em{\r\n    font-style:italic;\r\n    color:var(--base);\r\n  }\r\n  .lab-faq-lead{\r\n    margin:18px auto 0;\r\n    color:var(--ink-soft);\r\n    font-size:1.02rem;\r\n  }\r\n\r\n  .lab-faq-badges{\r\n    display:flex;\r\n    justify-content:center;\r\n    flex-wrap:wrap;\r\n    gap:10px;\r\n    margin-top:30px;\r\n  }\r\n  .lab-faq-badges span{\r\n    background:var(--bg-soft);\r\n    border:1px solid var(--line);\r\n    color:var(--ink-soft);\r\n    padding:8px 16px;\r\n    border-radius:999px;\r\n    font-size:.8rem;\r\n    letter-spacing:.03em;\r\n  }\r\n\r\n  \/* ---------- Category nav ---------- *\/\r\n  .lab-faq-catnav{\r\n    width:100%;\r\n    padding:0 6vw 8px;\r\n    display:flex;\r\n    flex-wrap:wrap;\r\n    justify-content:center;\r\n    gap:10px;\r\n  }\r\n  @media(max-width:768px)\r\n  {\r\n        .lab-faq-catnav{\r\n    display: none;\r\n  }\r\n  }\r\n  .lab-faq-catnav .lab-faq-navlink{\r\n    text-decoration:none;\r\n    font-size:.85rem;\r\n    color:var(--base-dark);\r\n    background:var(--bg-soft);\r\n    border:1px solid var(--line);\r\n    padding:9px 18px;\r\n    border-radius:999px;\r\n    transition:background .2s ease, color .2s ease;\r\n  }\r\n  .lab-faq-catnav .lab-faq-navlink:hover{\r\n    background:var(--base) !important;\r\n    color:#fff !important;\r\n    border-color:var(--base) !important;\r\n  }\r\n\r\n  \/* ---------- FAQ sections ---------- *\/\r\n  .lab-faq-main{\r\n    width:100%;\r\n    padding:36px 6vw 20px;\r\n  }\r\n  .lab-faq-catblock{\r\n    padding:44px 0 8px;\r\n    scroll-margin-top:100px;\r\n  }\r\n  .lab-faq-cathead{\r\n    display:flex;\r\n    align-items:center;\r\n    gap:14px;\r\n    margin-bottom:22px;\r\n  }\r\n  .lab-faq-caticon{\r\n    flex:0 0 auto;\r\n    width:44px; height:44px;\r\n    border-radius:50%;\r\n    background:var(--bg-soft);\r\n    border:1px solid var(--line);\r\n    display:flex;\r\n    align-items:center;\r\n    justify-content:center;\r\n  }\r\n  .lab-faq-caticon svg{width:22px; height:22px; stroke:var(--base-dark);}\r\n  .lab-faq-cathead .lab-faq-h2{font-size:1.4rem;}\r\n  .lab-faq-catcount{\r\n    font-size:.78rem;\r\n    color:var(--ink-soft);\r\n    letter-spacing:.04em;\r\n  }\r\n\r\n  .lab-faq-item{\r\n    border-bottom:1px solid var(--line);\r\n  }\r\n  .lab-faq-q{\r\n    width:100%;\r\n    text-align:left;\r\n    background:none;\r\n    border:none;\r\n    padding:18px 4px;\r\n    display:flex;\r\n    align-items:center;\r\n    justify-content:space-between;\r\n    gap:16px;\r\n    cursor:pointer;\r\n    font-family:'Montserrat', sans-serif;\r\n    font-weight:600;\r\n    font-size:1.04rem;\r\n    color:var(--ink);\r\n  }\r\n  .lab-faq-q:focus-visible{\r\n    outline:2px solid var(--base);\r\n    outline-offset:4px;\r\n    border-radius:6px;\r\n  }\r\n  .lab-faq-q:hover{color:var(--bg) !important;}\r\n\r\n  .lab-faq-toggle{\r\n    flex:0 0 auto;\r\n    width:26px; height:26px;\r\n    border-radius:50%;\r\n    border:1px solid var(--base);\r\n    position:relative;\r\n    transition:background .2s ease, border-color .2s ease;\r\n  }\r\n  \r\n  .lab-faq-toggle::before,\r\n  .lab-faq-toggle::after{\r\n    content:\"\";\r\n    position:absolute;\r\n    background:var(--base);\r\n    top:50%; left:50%;\r\n    transform:translate(-50%,-50%);\r\n    transition:background .2s ease;\r\n  }\r\n  .lab-faq-toggle::before{width:10px; height:1.5px;}\r\n  .lab-faq-toggle::after{width:1.5px; height:10px; transition:transform .3s ease, background .2s ease;}\r\n  .lab-faq-q[aria-expanded=\"true\"] .lab-faq-toggle::after{transform:translate(-50%,-50%) rotate(90deg) scaleY(0);}\r\n\r\n  .lab-faq-q:hover .lab-faq-toggle{\r\n    background:var(--base) !important;\r\n    border-color:var(--base) !important;\r\n  }\r\n  .lab-faq-q:hover .lab-faq-toggle::before,\r\n  .lab-faq-q:hover .lab-faq-toggle::after{\r\n    background:#fff !important;\r\n  }\r\n\r\n  .lab-faq-a{\r\n    display:grid;\r\n    grid-template-rows:0fr;\r\n    transition:grid-template-rows .35s ease;\r\n  }\r\n  .lab-faq-a-inner{overflow:hidden;}\r\n  .lab-faq-a-inner p{\r\n    margin:0 0 20px;\r\n    padding-right:40px;\r\n    color:var(--ink-soft);\r\n    font-size:.98rem;\r\n  }\r\n  .lab-faq-item--open .lab-faq-a{grid-template-rows:1fr;}\r\n\r\n  \/* ---------- CTA ---------- *\/\r\n  .lab-faq-cta{\r\n    width:100%;\r\n    margin-top:20px;\r\n    padding:44px 6vw 60px;\r\n    text-align:center;\r\n  }\r\n  .lab-faq-ctacard{\r\n    background:var(--base-dark);\r\n    color:var(--bg-soft);\r\n    border-radius:20px;\r\n    padding:clamp(32px,5vw,52px);\r\n  }\r\n  .lab-faq-ctacard .lab-faq-h2{color:#fff; font-size:1.6rem;}\r\n  .lab-faq-ctalead{color:#BFDCE4; margin:12px auto 26px; font-size:.98rem;}\r\n  .lab-faq-ctabuttons{\r\n    display:flex;\r\n    justify-content:center;\r\n    flex-wrap:wrap;\r\n    gap:14px;\r\n  }\r\n  .lab-faq-btn{\r\n    display:inline-flex;\r\n    align-items:center;\r\n    gap:8px;\r\n    text-decoration:none;\r\n    padding:13px 26px;\r\n    border-radius:999px;\r\n    font-size:.92rem;\r\n    font-weight:600;\r\n    letter-spacing:.02em;\r\n  }\r\n  .lab-faq-btn-primary{background:var(--accent); color:#fff !important;}\r\n  .lab-faq-btn-primary:hover{background:#9C8049 !important;}\r\n  .lab-faq-btn-outline{border:1px solid #7FA9B8; color:var(--bg-soft) !important;}\r\n  .lab-faq-btn-outline:hover{background:rgba(255,255,255,.08);}\r\n\r\n  .lab-faq-footer{\r\n    width:100%;\r\n    text-align:center;\r\n    padding:22px 6vw 34px;\r\n    font-size:.78rem;\r\n    color:var(--ink-soft);\r\n  }\r\n<\/style>\r\n<\/head>\r\n<body>\r\n\r\n<div class=\"lab-faq\">\r\n  <div class=\"lab-faq-hero\">\r\n    <span class=\"lab-faq-eyebrow\" data-key=\"eyebrow\">Frequently Asked Questions<\/span>\r\n    <div class=\"lab-faq-h2 lab-faq-hero-title\" data-key=\"hero_title\">Answers, <em>woven<\/em> with the same care<br>as everything we make<\/div>\r\n    <p class=\"lab-faq-lead\" data-key=\"hero_lead\">Sourcing, custom furniture, interior design, and export from Bali &amp; Java \u2014 here's what clients most often ask before starting a project with us.<\/p>\r\n    <div class=\"lab-faq-badges\">\r\n      <span data-key=\"badge_1\">Safe Payment<\/span>\r\n      <span data-key=\"badge_2\">Safe Delivery<\/span>\r\n      <span data-key=\"badge_3\">Fast Responses<\/span>\r\n      <span data-key=\"badge_4\">Trusted Since 2018<\/span>\r\n    <\/div>\r\n  <\/div>\r\n\r\n  <div class=\"lab-faq-catnav\" role=\"navigation\" aria-label=\"FAQ categories\">\r\n    <a class=\"lab-faq-navlink\" href=\"#lab-faq-general\" data-key=\"nav_general\">General<\/a>\r\n    <a class=\"lab-faq-navlink\" href=\"#lab-faq-sourcing\" data-key=\"nav_sourcing\">Sourcing &amp; Buying Agent<\/a>\r\n    <a class=\"lab-faq-navlink\" href=\"#lab-faq-design\" data-key=\"nav_design\">Interior Design<\/a>\r\n    <a class=\"lab-faq-navlink\" href=\"#lab-faq-products\" data-key=\"nav_products\">Furniture &amp; Products<\/a>\r\n    <a class=\"lab-faq-navlink\" href=\"#lab-faq-shipping\" data-key=\"nav_shipping\">Export &amp; Shipping<\/a>\r\n    <a class=\"lab-faq-navlink\" href=\"#lab-faq-payment\" data-key=\"nav_payment\">Ordering &amp; Payment<\/a>\r\n  <\/div>\r\n\r\n  <div class=\"lab-faq-main\">\r\n\r\n    <!-- GENERAL -->\r\n    <div class=\"lab-faq-catblock\" id=\"lab-faq-general\">\r\n      <div class=\"lab-faq-cathead\">\r\n        <div class=\"lab-faq-caticon\">\r\n          <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"11\" cy=\"11\" r=\"7\"\/><line x1=\"21\" y1=\"21\" x2=\"16.5\" y2=\"16.5\"\/><\/svg>\r\n        <\/div>\r\n        <div>\r\n          <div class=\"lab-faq-h2\" data-key=\"cat_general_title\">General<\/div>\r\n          <div class=\"lab-faq-catcount\" data-key=\"cat_general_sub\">Getting to know us<\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"lab-faq-item\">\r\n        <button class=\"lab-faq-q\" aria-expanded=\"false\">\r\n          <span data-key=\"q1\">What does L'Atelier A Bali do?<\/span>\r\n          <span class=\"lab-faq-toggle\"><\/span>\r\n        <\/button>\r\n        <div class=\"lab-faq-a\"><div class=\"lab-faq-a-inner\"><p data-key=\"a1\">We are an architecture and furniture export-import company based in Bali, working across three connected services: interior &amp; exterior design, custom furniture production, and international sourcing and export. Most clients come to us for one service and end up using two or three, since our design, production, and shipping teams work together on the same project.<\/p><\/div><\/div>\r\n      <\/div>\r\n\r\n      <div class=\"lab-faq-item\">\r\n        <button class=\"lab-faq-q\" aria-expanded=\"false\">\r\n          <span data-key=\"q2\">Where is L'Atelier A Bali located?<\/span>\r\n          <span class=\"lab-faq-toggle\"><\/span>\r\n        <\/button>\r\n        <div class=\"lab-faq-a\"><div class=\"lab-faq-a-inner\"><p data-key=\"a2\">Our studio and workshop network is based in Kerobokan, Bali, with sourcing partners across Bali and Java. We work directly with clients on-site in Bali as well as remotely with clients based abroad.<\/p><\/div><\/div>\r\n      <\/div>\r\n\r\n      <div class=\"lab-faq-item\">\r\n        <button class=\"lab-faq-q\" aria-expanded=\"false\">\r\n          <span data-key=\"q3\">How long has L'Atelier A Bali been in business?<\/span>\r\n          <span class=\"lab-faq-toggle\"><\/span>\r\n        <\/button>\r\n        <div class=\"lab-faq-a\"><div class=\"lab-faq-a-inner\"><p data-key=\"a3\">We were established in 2018 and have since completed projects for private villas, hotels, and international clients across Europe, Africa, and beyond.<\/p><\/div><\/div>\r\n      <\/div>\r\n\r\n      <div class=\"lab-faq-item\">\r\n        <button class=\"lab-faq-q\" aria-expanded=\"false\">\r\n          <span data-key=\"q4\">Do you work with clients outside of Indonesia?<\/span>\r\n          <span class=\"lab-faq-toggle\"><\/span>\r\n        <\/button>\r\n        <div class=\"lab-faq-a\"><div class=\"lab-faq-a-inner\"><p data-key=\"a4\">Yes \u2014 most of our clients are based abroad. Whether you own a property in Bali or are furnishing a home, hotel, or shop elsewhere in the world, we manage design and sourcing remotely and handle the entire export process to your destination.<\/p><\/div><\/div>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <!-- SOURCING -->\r\n    <div class=\"lab-faq-catblock\" id=\"lab-faq-sourcing\">\r\n      <div class=\"lab-faq-cathead\">\r\n        <div class=\"lab-faq-caticon\">\r\n          <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><path d=\"M12 3v9l6 3\"\/><\/svg>\r\n        <\/div>\r\n        <div>\r\n          <div class=\"lab-faq-h2\" data-key=\"cat_sourcing_title\">Sourcing &amp; Buying Agent<\/div>\r\n          <div class=\"lab-faq-catcount\" data-key=\"cat_sourcing_sub\">How we source on your behalf<\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"lab-faq-item\">\r\n        <button class=\"lab-faq-q\" aria-expanded=\"false\">\r\n          <span data-key=\"q5\">What is a buying agent and how does it work with you?<\/span>\r\n          <span class=\"lab-faq-toggle\"><\/span>\r\n        <\/button>\r\n        <div class=\"lab-faq-a\"><div class=\"lab-faq-a-inner\"><p data-key=\"a5\">As your buying agent, we act on your behalf to find, negotiate with, and manage local artisans and manufacturers in Bali and Java. Instead of you searching for and vetting suppliers yourself, we handle product selection, pricing, quality control, and logistics, so you deal with one trusted point of contact instead of many separate workshops.<\/p><\/div><\/div>\r\n      <\/div>\r\n\r\n      <div class=\"lab-faq-item\">\r\n        <button class=\"lab-faq-q\" aria-expanded=\"false\">\r\n          <span data-key=\"q6\">Which products can you source for me?<\/span>\r\n          <span class=\"lab-faq-toggle\"><\/span>\r\n        <\/button>\r\n        <div class=\"lab-faq-a\"><div class=\"lab-faq-a-inner\"><p data-key=\"a6\">We source across five main categories: furniture, handicrafts, homeware, indoor decoration, and outdoor decoration \u2014 including carved and rattan furniture, lighting, textiles, pottery, stone carving, and decorative accessories. If you have a specific product in mind that isn't listed on our site, ask us \u2014 our network of artisans covers most craft categories from Bali and Java.<\/p><\/div><\/div>\r\n      <\/div>\r\n\r\n      <div class=\"lab-faq-item\">\r\n        <button class=\"lab-faq-q\" aria-expanded=\"false\">\r\n          <span data-key=\"q7\">How do you ensure quality control?<\/span>\r\n          <span class=\"lab-faq-toggle\"><\/span>\r\n        <\/button>\r\n        <div class=\"lab-faq-a\"><div class=\"lab-faq-a-inner\"><p data-key=\"a7\">Every product goes through material selection, production oversight, and a finishing check before it leaves the workshop. Because we work with an established network of artisans rather than ad-hoc suppliers, we can inspect goods in person before shipment and address issues before they become your problem.<\/p><\/div><\/div>\r\n      <\/div>\r\n\r\n      <div class=\"lab-faq-item\">\r\n        <button class=\"lab-faq-q\" aria-expanded=\"false\">\r\n          <span data-key=\"q8\">Can I request custom designs or materials?<\/span>\r\n          <span class=\"lab-faq-toggle\"><\/span>\r\n        <\/button>\r\n        <div class=\"lab-faq-a\"><div class=\"lab-faq-a-inner\"><p data-key=\"a8\">Yes. Custom furniture production is one of our core services \u2014 send us your design, a reference photo, or a rough idea and dimensions, and our design team will develop it with the right artisans and materials for your budget and timeline.<\/p><\/div><\/div>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <!-- INTERIOR DESIGN -->\r\n    <div class=\"lab-faq-catblock\" id=\"lab-faq-design\">\r\n      <div class=\"lab-faq-cathead\">\r\n        <div class=\"lab-faq-caticon\">\r\n          <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M4 20h16\"\/><path d=\"M6 20V10l6-6 6 6v10\"\/><path d=\"M10 20v-6h4v6\"\/><\/svg>\r\n        <\/div>\r\n        <div>\r\n          <div class=\"lab-faq-h2\" data-key=\"cat_design_title\">Interior Design<\/div>\r\n          <div class=\"lab-faq-catcount\" data-key=\"cat_design_sub\">Designing your space<\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"lab-faq-item\">\r\n        <button class=\"lab-faq-q\" aria-expanded=\"false\">\r\n          <span data-key=\"q9\">What interior design services do you offer?<\/span>\r\n          <span class=\"lab-faq-toggle\"><\/span>\r\n        <\/button>\r\n        <div class=\"lab-faq-a\"><div class=\"lab-faq-a-inner\"><p data-key=\"a9\">Our design studio covers full architectural and interior planning: layout and decoration concepts, 2D and 3D visualization, furniture and lighting selection, and oversight of production through to installation.<\/p><\/div><\/div>\r\n      <\/div>\r\n\r\n      <div class=\"lab-faq-item\">\r\n        <button class=\"lab-faq-q\" aria-expanded=\"false\">\r\n          <span data-key=\"q10\">Do you handle both interior and exterior design?<\/span>\r\n          <span class=\"lab-faq-toggle\"><\/span>\r\n        <\/button>\r\n        <div class=\"lab-faq-a\"><div class=\"lab-faq-a-inner\"><p data-key=\"a10\">Yes \u2014 our \"All in One Bali\" service covers a property's full interior and exterior design. If you've just acquired a property in Bali, we study your needs and carry out the complete design in the style you want, indoors and out.<\/p><\/div><\/div>\r\n      <\/div>\r\n\r\n      <div class=\"lab-faq-item\">\r\n        <button class=\"lab-faq-q\" aria-expanded=\"false\">\r\n          <span data-key=\"q11\">Can you manage a full villa or hotel renovation remotely?<\/span>\r\n          <span class=\"lab-faq-toggle\"><\/span>\r\n        <\/button>\r\n        <div class=\"lab-faq-a\"><div class=\"lab-faq-a-inner\"><p data-key=\"a11\">Yes. Many of our clients live abroad and manage their entire project remotely with us \u2014 from initial concept and 3D renders to furniture production and final installation \u2014 with regular updates along the way.<\/p><\/div><\/div>\r\n      <\/div>\r\n\r\n      <div class=\"lab-faq-item\">\r\n        <button class=\"lab-faq-q\" aria-expanded=\"false\">\r\n          <span data-key=\"q12\">Do you provide 2D\/3D design plans before production?<\/span>\r\n          <span class=\"lab-faq-toggle\"><\/span>\r\n        <\/button>\r\n        <div class=\"lab-faq-a\"><div class=\"lab-faq-a-inner\"><p data-key=\"a12\">Yes, 2D and 3D planning is part of our standard interior design process, so you can review and approve the layout, furniture, and finishes before anything goes into production.<\/p><\/div><\/div>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <!-- PRODUCTS -->\r\n    <div class=\"lab-faq-catblock\" id=\"lab-faq-products\">\r\n      <div class=\"lab-faq-cathead\">\r\n        <div class=\"lab-faq-caticon\">\r\n          <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M5 10h14l-1 10H6L5 10z\"\/><path d=\"M9 10V7a3 3 0 0 1 6 0v3\"\/><\/svg>\r\n        <\/div>\r\n        <div>\r\n          <div class=\"lab-faq-h2\" data-key=\"cat_products_title\">Furniture &amp; Products<\/div>\r\n          <div class=\"lab-faq-catcount\" data-key=\"cat_products_sub\">Materials and how we make things<\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"lab-faq-item\">\r\n        <button class=\"lab-faq-q\" aria-expanded=\"false\">\r\n          <span data-key=\"q13\">What materials do you work with?<\/span>\r\n          <span class=\"lab-faq-toggle\"><\/span>\r\n        <\/button>\r\n        <div class=\"lab-faq-a\"><div class=\"lab-faq-a-inner\"><p data-key=\"a13\">Our artisans primarily work with teak and coffee wood, rattan, bamboo, natural stone, recycled metal, and woven natural fibers \u2014 combining timeless design with materials suited to both residential and commercial spaces.<\/p><\/div><\/div>\r\n      <\/div>\r\n\r\n      <div class=\"lab-faq-item\">\r\n        <button class=\"lab-faq-q\" aria-expanded=\"false\">\r\n          <span data-key=\"q14\">Can I order a single piece, or only bulk\/wholesale quantities?<\/span>\r\n          <span class=\"lab-faq-toggle\"><\/span>\r\n        <\/button>\r\n        <div class=\"lab-faq-a\"><div class=\"lab-faq-a-inner\"><p data-key=\"a14\">Both. Private clients furnishing a single villa can order individual or small batches of furniture, while hospitality groups, retailers, and distributors regularly order wholesale quantities. Pricing and lead times are adjusted to your order size.<\/p><\/div><\/div>\r\n      <\/div>\r\n\r\n      <div class=\"lab-faq-item\">\r\n        <button class=\"lab-faq-q\" aria-expanded=\"false\">\r\n          <span data-key=\"q15\">Do you have a showroom or shop I can visit?<\/span>\r\n          <span class=\"lab-faq-toggle\"><\/span>\r\n        <\/button>\r\n        <div class=\"lab-faq-a\"><div class=\"lab-faq-a-inner\"><p data-key=\"a15\">Yes, our shop and workshop are based in Kerobokan Kelod, Bali, where you can view curated collections of furniture, handicrafts, and d\u00e9cor in person. We also welcome visits by appointment for clients wanting to see materials and finishes before ordering.<\/p><\/div><\/div>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <!-- SHIPPING -->\r\n    <div class=\"lab-faq-catblock\" id=\"lab-faq-shipping\">\r\n      <div class=\"lab-faq-cathead\">\r\n        <div class=\"lab-faq-caticon\">\r\n          <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M3 17h18\"\/><path d=\"M5 17V9l7-4 7 4v8\"\/><path d=\"M9 17v-5h6v5\"\/><\/svg>\r\n        <\/div>\r\n        <div>\r\n          <div class=\"lab-faq-h2\" data-key=\"cat_shipping_title\">Export &amp; Shipping<\/div>\r\n          <div class=\"lab-faq-catcount\" data-key=\"cat_shipping_sub\">Getting your order home safely<\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"lab-faq-item\">\r\n        <button class=\"lab-faq-q\" aria-expanded=\"false\">\r\n          <span data-key=\"q16\">Which countries do you export to?<\/span>\r\n          <span class=\"lab-faq-toggle\"><\/span>\r\n        <\/button>\r\n        <div class=\"lab-faq-a\"><div class=\"lab-faq-a-inner\"><p data-key=\"a16\">We ship worldwide. Our export service is built for international clients, and we regularly handle shipments to Europe, Africa, North America, and beyond, in addition to deliveries within Indonesia.<\/p><\/div><\/div>\r\n      <\/div>\r\n\r\n      <div class=\"lab-faq-item\">\r\n        <button class=\"lab-faq-q\" aria-expanded=\"false\">\r\n          <span data-key=\"q17\">How do you handle customs and shipping documentation?<\/span>\r\n          <span class=\"lab-faq-toggle\"><\/span>\r\n        <\/button>\r\n        <div class=\"lab-faq-a\"><div class=\"lab-faq-a-inner\"><p data-key=\"a17\">We manage the full logistics chain \u2014 packing, freight booking, customs clearance, and shipping documentation \u2014 so you don't need to coordinate with a separate freight forwarder. You're kept informed at each stage until the goods reach their destination.<\/p><\/div><\/div>\r\n      <\/div>\r\n\r\n      <div class=\"lab-faq-item\">\r\n        <button class=\"lab-faq-q\" aria-expanded=\"false\">\r\n          <span data-key=\"q18\">How long does production and shipping take?<\/span>\r\n          <span class=\"lab-faq-toggle\"><\/span>\r\n        <\/button>\r\n        <div class=\"lab-faq-a\"><div class=\"lab-faq-a-inner\"><p data-key=\"a18\">Timelines depend on the products, quantities, and destination \u2014 custom furniture naturally takes longer than in-stock d\u00e9cor, and sea freight to different regions varies in transit time. We provide an estimated production and shipping schedule once your order is confirmed.<\/p><\/div><\/div>\r\n      <\/div>\r\n    <\/div>\r\n\r\n    <!-- PAYMENT -->\r\n    <div class=\"lab-faq-catblock\" id=\"lab-faq-payment\">\r\n      <div class=\"lab-faq-cathead\">\r\n        <div class=\"lab-faq-caticon\">\r\n          <svg viewBox=\"0 0 24 24\" fill=\"none\" stroke-width=\"1.6\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><rect x=\"3\" y=\"6\" width=\"18\" height=\"13\" rx=\"2\"\/><path d=\"M3 10h18\"\/><\/svg>\r\n        <\/div>\r\n        <div>\r\n          <div class=\"lab-faq-h2\" data-key=\"cat_payment_title\">Ordering &amp; Payment<\/div>\r\n          <div class=\"lab-faq-catcount\" data-key=\"cat_payment_sub\">Starting and paying for a project<\/div>\r\n        <\/div>\r\n      <\/div>\r\n\r\n      <div class=\"lab-faq-item\">\r\n        <button class=\"lab-faq-q\" aria-expanded=\"false\">\r\n          <span data-key=\"q19\">What payment methods do you accept, and is it safe?<\/span>\r\n          <span class=\"lab-faq-toggle\"><\/span>\r\n        <\/button>\r\n        <div class=\"lab-faq-a\"><div class=\"lab-faq-a-inner\"><p data-key=\"a19\">We offer secure payment options for both retail and wholesale orders, and every transaction is confirmed with clear documentation. Payment terms are agreed with you before production begins, so there are no surprises along the way.<\/p><\/div><\/div>\r\n      <\/div>\r\n\r\n      <div class=\"lab-faq-item\">\r\n        <button class=\"lab-faq-q\" aria-expanded=\"false\">\r\n          <span data-key=\"q20\">How can I get in touch or start a project?<\/span>\r\n          <span class=\"lab-faq-toggle\"><\/span>\r\n        <\/button>\r\n        <div class=\"lab-faq-a\"><div class=\"lab-faq-a-inner\"><p data-key=\"a20\">The fastest way is WhatsApp or email \u2014 tell us what you're looking for (design, sourcing, or a specific product) and our team will reply with next steps, usually within one business day.<\/p><\/div><\/div>\r\n      <\/div>\r\n    <\/div>\r\n\r\n  <\/div>\r\n\r\n  <div class=\"lab-faq-cta\">\r\n    <div class=\"lab-faq-ctacard\">\r\n      <div class=\"lab-faq-h2\" data-key=\"cta_title\">Still have a question?<\/div>\r\n      <p class=\"lab-faq-ctalead\" data-key=\"cta_lead\">Our team is happy to talk through your project, whatever stage it's at.<\/p>\r\n      <div class=\"lab-faq-ctabuttons\">\r\n        <a class=\"lab-faq-btn lab-faq-btn-primary\" id=\"lab-wa-btn\" href=\"https:\/\/wa.me\/6287863260506?text=Hello%2C%20I%20have%20a%20question%20about%20your%20services.%20Can%20we%20talk%20via%20WhatsApp%3F%20Thank%20you.\" data-key=\"cta_wa\">Chat on WhatsApp<\/a>\r\n        <a class=\"lab-faq-btn lab-faq-btn-outline\" href=\"mailto:contact@latelierabali.com\" data-key=\"cta_email\">Email Us<\/a>\r\n      <\/div>\r\n    <\/div>\r\n  <\/div>\r\n<\/div>\r\n\r\n<script>\r\n(function(){\r\n  \/\/ --- TRANSLATIONS FOR FRENCH SLUG \/fr ---\r\n  var translationsFR = {\r\n    eyebrow: \"Foire Aux Questions\",\r\n    hero_title: \"Des r\u00e9ponses, <em>fa\u00e7onn\u00e9es<\/em> avec le m\u00eame soin<br>que toutes nos cr\u00e9ations\",\r\n    hero_lead: \"Sourcing, mobilier sur mesure, architecture d'int\u00e9rieur et export depuis Bali &amp; Java \u2014 voici les questions les plus fr\u00e9quentes de nos clients.\",\r\n    badge_1: \"Paiement S\u00e9curis\u00e9\",\r\n    badge_2: \"Livraison S\u00e9curis\u00e9e\",\r\n    badge_3: \"R\u00e9ponses Rapides\",\r\n    badge_4: \"De Confiance Depuis 2018\",\r\n    nav_general: \"G\u00e9n\u00e9ral\",\r\n    nav_sourcing: \"Sourcing &amp; Agent d'Achat\",\r\n    nav_design: \"Architecture d'Int\u00e9rieur\",\r\n    nav_products: \"Mobilier &amp; Produits\",\r\n    nav_shipping: \"Export &amp; Livraison\",\r\n    nav_payment: \"Commande &amp; Paiement\",\r\n\r\n    cat_general_title: \"G\u00e9n\u00e9ral\",\r\n    cat_general_sub: \"Faire connaissance\",\r\n    q1: \"Que fait L'Atelier \u00c0 Bali ?\",\r\n    a1: \"Nous sommes une entreprise d'architecture et d'export-import de mobilier bas\u00e9e \u00e0 Bali, intervenant sur trois p\u00f4les : design int\u00e9rieur et ext\u00e9rieur, fabrication de mobilier sur mesure, et sourcing avec logistique d'exportation internationale.\",\r\n    q2: \"O\u00f9 est situ\u00e9 L'Atelier \u00c0 Bali ?\",\r\n    a2: \"Notre studio et notre r\u00e9seau d'ateliers sont bas\u00e9s \u00e0 Kerobokan, Bali, avec des artisans partenaires \u00e0 travers Bali et Java. Nous accompagnons nos clients directement sur place ainsi qu'\u00e0 distance.\",\r\n    q3: \"Depuis quand L'Atelier \u00c0 Bali existe-t-il ?\",\r\n    a3: \"Fond\u00e9e en 2018, notre entreprise a depuis r\u00e9alis\u00e9 de nombreux projets pour des villas priv\u00e9es, des h\u00f4tels et des clients internationaux en Europe, en Afrique et au-del\u00e0.\",\r\n    q4: \"Travaillez-vous avec des clients hors d'Indon\u00e9sie ?\",\r\n    a4: \"Oui \u2014 la majorit\u00e9 de nos clients r\u00e9sident \u00e0 l'\u00e9tranger. Que votre projet se situe \u00e0 Bali ou ailleurs dans le monde, nous g\u00e9rons la conception, le sourcing et l'ensemble de l'exportation vers votre pays.\",\r\n\r\n    cat_sourcing_title: \"Sourcing &amp; Agent d'Achat\",\r\n    cat_sourcing_sub: \"Comment nous sour\u00e7ons pour vous\",\r\n    q5: \"Qu'est-ce qu'un agent d'achat et comment fonctionne votre service ?\",\r\n    a5: \"En tant qu'agent d'achat, nous s\u00e9lectionnons, n\u00e9gocions et coordonnons les meilleurs artisans \u00e0 Bali et Java en votre nom. Nous g\u00e9rons le contr\u00f4le qualit\u00e9, les prix et la logistique globale.\",\r\n    q6: \"Quels types de produits pouvez-vous sourcer ?\",\r\n    a6: \"Nous sour\u00e7ons 5 cat\u00e9gories principales : mobilier, artisanat, art de la table, d\u00e9coration int\u00e9rieure et am\u00e9nagement ext\u00e9rieur (sculptures, rotin, luminaires, textiles, c\u00e9ramiques et pierre).\",\r\n    q7: \"Comment assurez-vous le contr\u00f4le qualit\u00e9 ?\",\r\n    a7: \"Chaque produit fait l'objet d'une s\u00e9lection stricte des mati\u00e8res, d'un suivi de production et d'une inspection compl\u00e8te des finitions avant emballage et exp\u00e9dition.\",\r\n    q8: \"Puis-je commander des mod\u00e8les ou des mat\u00e9riaux sur mesure ?\",\r\n    a8: \"Oui. La confection sur mesure est un pilier de notre activit\u00e9 : envoyez-nous vos plans, photos ou inspirations, et notre bureau d'\u00e9tudes donnera vie \u00e0 vos cr\u00e9ations.\",\r\n\r\n    cat_design_title: \"Architecture d'Int\u00e9rieur\",\r\n    cat_design_sub: \"Concevoir vos espaces\",\r\n    q9: \"Quels services d'architecture d'int\u00e9rieur proposez-vous ?\",\r\n    a9: \"Notre studio assure la planification architecturale et d\u00e9corative int\u00e9grale : plans et visuels 2D\/3D, choix des mat\u00e9riaux, mobilier, luminaires et suivi de pose.\",\r\n    q10: \"G\u00e9rez-vous le design int\u00e9rieur et ext\u00e9rieur ?\",\r\n    a10: \"Oui \u2014 notre offre 'All in One Bali' int\u00e8gre l'am\u00e9nagement complet de la propri\u00e9t\u00e9, dedans comme dehors, selon le style et les mat\u00e9riaux de votre choix.\",\r\n    q11: \"Pouvez-vous g\u00e9rer la r\u00e9novation compl\u00e8te d'une villa ou d'un h\u00f4tel \u00e0 distance ?\",\r\n    a11: \"Oui. De nombreux propri\u00e9taires nous confient la gestion globale \u00e0 distance (rendus 3D, production, suivi de chantier) avec un reporting photo et vid\u00e9o r\u00e9gulier.\",\r\n    q12: \"Fournissez-vous des plans 2D\/3D avant le lancement de la production ?\",\r\n    a12: \"Oui, les mod\u00e9lisations 2D et 3D sont incluses pour valider l'am\u00e9nagement, l'ergonomie et les teintes avant tout lancement d'atelier.\",\r\n\r\n    cat_products_title: \"Mobilier &amp; Produits\",\r\n    cat_products_sub: \"Mat\u00e9riaux et savoir-faire\",\r\n    q13: \"Avec quels mat\u00e9riaux travaillez-vous ?\",\r\n    a13: \"Nous travaillons principalement le teck, le bois de caf\u00e9ier, le rotin, le bambou, la pierre naturelle, le m\u00e9tal recycl\u00e9 et les fibres v\u00e9g\u00e9tales tress\u00e9es durables.\",\r\n    q14: \"Puis-je commander \u00e0 la pi\u00e8ce ou uniquement en gros\/wholesale ?\",\r\n    a14: \"Les deux. Les particuliers peuvent commander des pi\u00e8ces sp\u00e9cifiques pour leur villa, tandis que les professionnels b\u00e9n\u00e9ficient de grilles tarifaires de gros pour les volumes importants.\",\r\n    q15: \"Avez-vous un showroom ou un atelier que je peux visiter ?\",\r\n    a15: \"Oui, notre showroom et nos ateliers sont situ\u00e9s \u00e0 Kerobokan Kelod, Bali. Nous vous accueillons \u00e9galement sur rendez-vous pour \u00e9tudier vos projets et \u00e9chantillons de mati\u00e8res.\",\r\n\r\n    cat_shipping_title: \"Export &amp; Livraison\",\r\n    cat_shipping_sub: \"Vos commandes livr\u00e9es en toute s\u00e9curit\u00e9\",\r\n    q16: \"Vers quels pays exportez-vous ?\",\r\n    a16: \"Nous exp\u00e9dions dans le monde entier (Europe, Am\u00e9rique du Nord, Afrique, etc.) ainsi que partout en Indon\u00e9sie par voie maritime et a\u00e9rienne s\u00e9curis\u00e9e.\",\r\n    q17: \"Comment g\u00e9rez-vous les douanes et les documents d'exportation ?\",\r\n    a17: \"Nous prenons en main toute la cha\u00eene logistique : caissage renforc\u00e9, fret, d\u00e9douanement et certificats d'origine sans interm\u00e9diaire suppl\u00e9mentaire.\",\r\n    q18: \"Quels sont les d\u00e9lais de fabrication et d'exp\u00e9dition ?\",\r\n    a18: \"Les d\u00e9lais s'ajustent \u00e0 la typologie de commande et au port de destination. Un calendrier pr\u00e9visionnel clair vous est remis d\u00e8s la confirmation du projet.\",\r\n\r\n    cat_payment_title: \"Commande &amp; Paiement\",\r\n    cat_payment_sub: \"D\u00e9marrer et r\u00e9gler votre projet\",\r\n    q19: \"Quels sont les modes de paiement et la s\u00e9curit\u00e9 ?\",\r\n    a19: \"Nous proposons des modalit\u00e9s de paiement s\u00e9curis\u00e9es avec facturation transparente et termes d'acomptes convenus avant le lancement de toute confection.\",\r\n    q20: \"Comment prendre contact ou initier un projet ?\",\r\n    a20: \"Contactez-nous directement via WhatsApp ou par e-mail en pr\u00e9cisant votre besoin. 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